What is Starshipit? Starshipit Review, Features

Starshipit exists to help retailers deliver an outstanding shipping experience.

About Starshipit

Starshipit was born out of frustration. In 2014, George Plummer, founder and trade developer of Starshipit, met Alex Webster, owner of New Zealand Coast. Alex was selling products both in-store and online internationally, which required a dizzying array of systems, printers and suppliers. George knew there had to be a better way, and so Starshipit was born.

George’s innovative new platform provides a central dashboard, supports multiple couriers and integrates with e-commerce platforms. From printing labels to providing customers with an innovative brand experience, we turn shipping into the culmination of a sales experience.

Starshipit's Products

Get a best-practice eCommerce shipping and fulfillment system with access to industry-leading automation, integrations, and workflows to create world-class shipping at any scale. Save time, money, and pain while making your team and customers happier.

Provide a checkout experience that keeps them coming back and give your customers the courier and delivery options they want, increasing your conversion rates at checkout.

Keep customers updated with tracking and notifications Use branded tracking pages and notifications to keep customers informed at every stage of the shipping process.

Delight your customers with branded returns and create a returns process that keeps your customers happy and reduces administrative burden on your staff.

FAQ

Q: What is an interstellar spacecraft?

A: Starshipit is a leading provider of integrated and automated fulfillment solutions for online businesses of all ages and stages. Starshipit integrates with a large number of couriers and e-commerce platforms to streamline every step of your fulfillment process, reducing processing time, minimizing human errors, and improving the customer experience.

Q: Is Starshipit an aggregator?

A: No. Starshipit shares our excellent relationships with the world's leading domestic and international couriers with our customers so they can negotiate the best shipping rates directly with them. While aggregators display different shipping rates that may appear cheaper than the standard rate, they also clip the ticket. By negotiating directly with the couriers, our customers get cheaper rates and better service.

Q: What if I use a different sales channel?

A: Whether you sell through your own online store, online marketplaces, in-store, over the phone, or all of the above, Starshipit imports orders from the multiple sales channels you use into one centralized point, so no order is left behind.

Q: What platforms do you integrate with?

A: Starshipit integrates with the world’s leading eCommerce and SaaS platforms like Shopify, Magento, BigCommerce and WooCommerce, online marketplaces like Amazon, eBay and Trade Me, inventory management platforms like Cin7 and TradeGecko, and accounting software like Xero and MYOB.

Q: Do I need to pay to get support?

A: No. Unlike some of our competitors, we provide free expert support to every customer, regardless of their plan.

Q: Do you offer trials?

A: Yes. Starshipit offers a 30-day free trial to all new businesses and you don’t need to enter your credit card details.