Exposed! A seller posted the private information of buyers who left negative reviews online

As third-party sellers on the platform, Amazon's seller group is in most cases relatively weaker than consumers.

Because when there is a conflict between the two parties, the platform will usually choose to stand on the side of the consumer without any reason. For example, when the consumer wants to return the product, the platform will force the seller to agree to the return.

In addition to the return issue, another major point of conflict between sellers and consumers is product reviews. As we all know, product reviews are crucial to sellers, and sometimes a bad review can ruin a listing.

As third-party sellers on the platform, Amazon's seller group is in most cases relatively weaker than consumers.

Because when there is a conflict between the two parties, the platform will usually choose to stand on the side of the consumer without any reason. For example, when the consumer wants to return the product, the platform will force the seller to agree to the return.

In addition to the return issue, another major point of conflict between sellers and consumers is product reviews. As we all know, product reviews are crucial to sellers, and sometimes a bad review can ruin a listing.

The consumer believed that since the animal he bought was found dead when it was delivered, he should apply for a refund. However, the seller "argued" that if the temperature environment in your place is not suitable, you should not buy our tropical animals.

In addition to refusing to refund, the seller even refused to reissue the product. The end result was that a large number of consumers spent money but got nothing.

In response to this situation, Amazon officials said they have intervened in the investigation and will set up a special investigation team to handle the matter. If there is any progress in the future, they will make corresponding explanations.

Amazon

Seller

exposure

Negative reviews