Criminals impersonate official identities to commit fraud, Lazada issues a serious warning

In order to safeguard the legitimate rights and interests of Lazada merchants, Lazada has issued a solemn reminder:

Lazada also reminds merchants to identify official channels for entry. If you encounter suspected fake Lazada official channels or staff, please be vigilant and protect your personal property and information. If you encounter major property losses, it is recommended that merchants report to the police immediately.

01Beware of fake websites and identify official platforms

Lazada specifically reminds merchants to enter through the following two official channels:

Cross - border merchants enter through Lazada’s official website in mainland China: https://www.lazada.cn

Participate in official activities such as Lazada investment promotion conferences released by official channels , and directly connect with investment promotion managers (the path to obtain monthly investment promotion activities: WeChat official account-Lazada Southeast Asia e-commerce official account menu bar-Platform Operation-Activity Information)

Remember to repeatedly check the integrity and order of the URL fields to avoid fake URLs. Please scan the QR code at the end of the article to access Lazada on your mobile phone.

02Understand the official entry process

The process of joining Lazada is: register an account - submit information - pay a deposit. Merchants only need to pay a deposit once when joining Lazada, and stores in 6 countries are opened by default.

If the deposit amount and process do not match the official one, please consult the official channel - Lazada Southeast Asia e-commerce WeChat public account. To join Lazada, you only need to freeze a RMB 3,000 deposit on your company's Alipay account.

Cross-border merchants who have successfully settled in Lazada can check the frozen RMB 3,000 deposit in Alipay Account-Unavailable Amount in Enterprise Alipay . If the merchant stops operating, the funds will be returned to the original account after the application for store closure is approved and unfrozen.

03Apply through Lazada official channels

It is recommended that merchants jump to the application interface through Lazada's official channels, such as identifying the QR code below the official WeChat public account and clicking [Sign in now] in the public account menu bar to register on the mobile terminal. In addition, merchants must recognize the latest PC and mobile application interface appearance and URL fields. If there is any difference with the official page, please terminate immediately.

In order to provide more complete and worry-free overseas services, Lazada has also established a complete cross-border service provider ecosystem consisting of industrial belt supply chain services, social media ecology, and third-party ISV tools. If you encounter an organization claiming to be an "official Lazada service provider", please verify it carefully through official channels. The Lazada official service provider query port is: https://servicemarket.lazada-seller.cn/.

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