Amazon gift cards are booming? Buyers strongly complain

Recently, when browsing Amazon's official website, the editor found a very popular product - Amazon gift card, but after careful inspection, he found that many buyers strongly complained in its comment section and expressed their dissatisfaction with the product.

It is understood that the product is included in the "last minute gifts" of Amazon and is marked with the label "Amazon's Choice". The product is shipped and sold by ACI Gift Cards LLC, an Amazon company.

(Photo from Amazon)

According to Amazon, the gift card cannot have the gift amount printed on it, does not charge any fees, and does not accept returns or refunds. At the same time, the gift card has no validity date restrictions and can be used to redeem millions of products in the entire Amazon.com store. Users can scan and redeem any gift card in the Amazon APP through mobile or tablet devices.

Currently, the product ranks 12th among the best-selling products for Father's Day , with a total of 75,159 global ratings and a 5-star rating of 93%. This gift card launched by Amazon is similar to a consumer voucher, which allows users to redeem their favorite products. It stands to reason that such a versatile and popular product should be favored by many buyers, but this is not the case. Although the product has good sales, the feedback from buyers in the comment area is not very good.

Buyer A: What a nightmare! Gift card arrived and I peeled off the sticker to check the balance and my $200 gift card had a 0 balance. Called customer service and got only a "we will escalate this to our gift card team" response and then put me on hold. Their solution was to mail me a new card. Too bad I needed it for a gift today!

Buyer B: I gave this gift card as a birthday present. The recipient just contacted me because the card has a 0 balance. I checked my bank account and they definitely processed my purchase but gave me an empty gift card. It's such a shame to give a gift and end up with nothing to show for it.

Buyer C: Received the gift card and gave it as a Christmas present, unfortunately it could not be activated/claim code was invalid. Giving someone a gift card that they can't use is actually pretty embarrassing.

(Photo from Amazon)

Many buyers reported that the balance on their gift cards was 0, and said that it was very embarrassing to give such a gift. Buyers buy gift cards for the sake of convenience and to allow the recipient to choose the product they like. As a result, Amazon gift cards have a 0 balance problem, so it is no wonder that buyers complain...

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Gift Cards