Etsy has a bug on the first day of its Labor Day sale

Etsy's Labor Day sale started on August 30 and lasted until September 7. According to foreign media reports, a person who wrote to EcommerceBytes said that the first day of Etsy's Labor Day sale did not work for sellers because Etsy did not display the sale price on the day of the event sale.

The seller said that the problem was that the price of the product could only be displayed when consumers searched for it on the store and clicked on it. Regarding this problem, the seller said that he had communicated with the relevant person in charge of Etsy last Thursday. Etsy said that their technical engineers were aware of the problem, reloaded all the seller's products, and immediately displayed the sales price. But soon the failure occurred again.

In addition, the seller also reported problems with the backend tools in setting up and running sales functions: The calendar in the "Sales and Coupons" section of the Etsy platform backend does not allow sellers to schedule sales dates after September 4, but the Labor Day promotion will last until September 7. In this regard, the platform explained that this requires sellers to enter it manually. For several issues that occurred this time, the seller said that Etsy issued relevant notifications, but they were not displayed on the Etsy status page.

In addition , Etsy also stated that the platform's technicians have been investigating the reason why the promotional price is not displayed (but it is displayed normally on the listing page), and have solved this problem by running a fix . After the solution, the discounted price will be immediately displayed on the page. For some sellers, the current problem is very urgent, and British sellers are even more worried because the UK bank has a holiday, and consumer payment will become a problem at that time.

Before the Labor Day promotion, Etsy said it would pay attention to the sellers' Labor Day sales and any problems they encountered. However, this bug affected both consumers and sellers. For sellers, it was equivalent to reducing the promotion day by one day, and on the other hand, it also made buyers question the accuracy of the promotion day information.

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