According to a recent report by mercadoeconsumo, the Brazilian Postal Service Correios expects to open about 100 express lockers in Rio de Janeiro , 110 in Sao Paulo, and 10 in the Federal District by the end of 2021. It also plans to install a total of 3,000 express lockers in Brazil by December 2023 to provide safe and convenient terminal delivery services for online consumers. The self-service parcel lockers installed by Correios have changed the lives of many Brazilians. Most of the company's parcel lockers are installed in easily accessible public places, such as subways and shopping malls, which provides an effective solution for those who cannot receive orders at home or live outside the delivery area.
This is the case for Brazilian consumer Kleysane de Castro. After the outbreak of the epidemic in 2020, she has become accustomed to online shopping, but her residence is in an area with restricted delivery, so she has to take two subways to the post office collection and delivery point closest to her home to pick up the goods.
When she saw the new express lockers built by Correios in Rio after work one day, she was very excited and took photos. She said, " Correios is a well-known and powerful company in Brazil, so I had the courage to try the new express lockers."
After purchasing the goods in the online store and directing them to the delivery locker, she received a text message that the goods had been delivered and could collect them within three days . Kleysane then picked up the delivery in seconds at the central station using a QR code.
"I will use delivery lockers more often in the future, " she said. " It is a good choice for those who seek convenience and want to avoid queues and congestion."
The mercadoeconsumo website summarizes the advantages of using express lockers to receive goods: using QR codes can increase the speed and convenience of picking up goods; and express lockers are installed in monitored places, which can avoid physical contact with others during the epidemic, thus improving the safety of receiving express deliveries.
In addition, many express lockers can operate 24 hours a day, 7 days a week, and support users to select the appropriate express locker address, thus providing customers with more choices and convenience. The popularity of express lockers will surely further stimulate the growth of online shopping among Brazilian consumers, which will not only serve buyers but also open up a broader market space for sellers! Brazil Express Lockers |
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