What is Jay Group? Jay Group Review, Features

Specializing in bi-coastal order fulfillment, specialty packaging and warehousing services, Jay Group has been an industry-leading provider of warehouse inventory management, e-commerce fulfillment and specialty packaging services for over 54 years.

Jay Group’s 3PL Fulfillment Process

1. We start by integrating your e-commerce platform with our fulfillment software

You don’t have to monitor and report on new orders, so you can focus on running your business. Integration also makes it easier to handle customer service issues and reverse logistics.

2. We store your products in our secure climate-controlled warehouse

We will sort your products and mark their location by barcode so they can be picked and packed quickly when your customers place an order.

3. We will assemble your product if necessary

We offer a comprehensive kitting and assembly service to suit the needs of any business.

4. When customers place an order, we pick each order from your inventory

We are proud to report that we have a 99.8% pick and pack efficiency.

5. We pack each order into a durable envelope or box

Our packaging experts know how to maximize space to minimize material costs and reduce shipping expenses.

6. We label each order for shipment

Accurate labeling gets your products to your customers faster, ensuring an excellent customer service experience.

7. We ship every order using major carriers such as UPS, FedEx, DHL, USPS, and regional carriers such as LaserShip and OnTrac.

Our long-standing relationships with these carriers help us secure highly competitive alliance-level pricing.

8. We notify your e-commerce platform when to contact customers via email to let them know when their order has been shipped