What is eDock? eDock Review, Features

eDock is a powerful and flexible software that allows you to automate your inventory release and order management processes.

eDock Technical Features

1. Reliable

EDock microservice technology is hosted on the Microsoft Azure platform, and risk management, queues, and processes are all under good control.

2. Scalability

No matter how many products you need to update or how many orders you need to process, your data infrastructure is designed for high volume.

3. Integrable

We expose an "API layer" that is completely separated from your logic: integrating eDock for your IT will be easy and fast.

4. Simple

The eDock interface is easy to use, and entering the market is a journey we hope makes you comfortable.

eDock Advantages

1. Real-time updates across all platforms

eDock has a powerful notification engine that sends in real time every change related to stock quantities and prices, giving you the opportunity to synchronize the stock of your products in stock with eBay, Amazon and other available marketplaces, both in Italy and in the world. Thanks to this automation, eDock allows you to avoid negative feedback and you will be forced to cancel these orders if the purchased item is no longer available.

2. API for integration with your management system

A set of REST APIs we offer you allows you to use the eDock engine for technical integration with any software, as if you owned it directly. Many companies already integrate their company management with Amazon or eBay through eDock. In this usage scenario, eDock allows you to receive orders from Amazon or eBay directly on your management system or ERP and keep your products in sync with the inventory in the "online shopping mall".

3. Price list divided by market, sold at different prices on the platform

With eDock you get maximum commercial flexibility and can differentiate your sales prices according to the market. Thus, you will be able to sell the same product on eBay Italy at a different price than you sell it on eBay Germany and at a different price than you sell it on Amazon. In this sense, the flexibility of eDock allows you to present an attractive commercial formula even if you "swallow" the shipping costs in the product price.

4. Communicate processes to facilitate order management with your partners

eDock offers flexible and efficient order management. You can decide the "path" of accepting an order in a completely personalized way after receiving it. For each change defined as the "progress" of an order, you can trigger an automatic email communication to your customers or members of your organization.

5. Order tracking for all markets

If you sell on the market, you know how important it is to keep the "online shopping mall" informed of the status of your shipment. With eDock you can enter your "tracking number" so that eDock takes care of communicating it to the reference platform.

6. Export to express software

Exporting orders to your trusted couriers is a useful feature that can save you a lot of time. This feature allows you to export all the data related to the recipient and the destination to send the shipment to the application of the carrier called to perform the transport.