Temu sellers are being taken advantage of! The "refund only" tutorial is going viral abroad

"Getting free stuff" and "buying for free" have always been a headache for many sellers. What is speechless is that many "getting free stuff" not only get free stuff from sellers themselves, but also post posts and videos through various channels to teach others how to get free stuff together. With the overseas popularity of Temu, this trend has now spread to Temu sellers.

Recently, there are many videos and posts on the Internet about "how to do 'refund only' on Temu". Originally, "refund only" was intended to improve user experience, increase merchant orders, increase seller profits, offset merchant after-sales costs, and form a positive cycle. It was a policy that facilitated both buyers and sellers, but it turned out to be a loophole for the wool party.

Take a post I found on Reddit, a well-known American community , for example. The post mentioned: "I wonder if anyone knows how Temu decides whether you need to return the product to get a refund, or whether you can keep the product and get a refund?" The post mentioned that it seems that the more you buy, the higher the chance that Temu will let consumers keep the product without a refund; at first I thought (refund only) was only for products under $10, but the four items I recently requested to be refunded were all around $17, but I was told that I could keep them all.

As a result, the post became a carnival for those who wanted to get the freebies and those who wanted to join the freebies group. One person said that he had done this about 10 times, and the value of the goods was between 20 and 40 euros. If anyone needed it, please send him a private message. Then someone replied and asked what he should do, because every time he applied, the platform asked him to return the goods.

Others shared their successful experiences of taking advantage of the platform: they ordered goods worth 100 pounds a few months ago, and only expressed their desire to return a few items in the order, and the platform refunded the entire order.

Of course, other posts introducing Temu’s refund policy have warned that there are certain risks in taking advantage of platform loopholes, and if the platform discovers improper behavior, the account will be at risk of being blocked. It was also mentioned that Temu has begun to fix this loophole, such as limiting the number of refund applications an account can apply for within a certain period of time.

Of course, as the platform with the most sellers, Amazon has more zero-dollar purchase tutorials than Temu. If you type keywords such as Amazon and refund only into your browser, you will find that, like Temu, a large number of search results will appear, whether it is posts or videos.

According to Amazon's previous announcement, this year's Prime Day is scheduled to be held in July, so after the Dragon Boat Festival holiday, this work arrangement will be put on the agenda. As it is easy to be fleeced, sellers must be careful when setting discounts to avoid setting multiple discounts that lead to discount overlap and then being cleared out by the fleeced party.

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