Orders are in a hurry! Amazon's front desk crashed again

At 2 a.m. today , a seller reported that the Amazon front desk suddenly crashed, and the detail pages on both the computer and the APP showed that they could not be loaded.

The seller thought there was a problem with his own product or link, but after discussing with other sellers, he found that everyone was facing the same problem.

Some sellers have discovered that not only did the front-end page crash and not display prices and pictures, but all the positive reviews were pinned to the top, and yesterday's advertising costs were twice as much as usual.

Reports of Amazon service outages peaked between 2 a.m. and 3 a.m. today .

According to an insider, in general, the front-end page crash may be caused by the browser or network, and it can be restored by changing the browser or network. However, this morning, whether I changed to another site or re- entered the browser , the page showed that it could not be loaded. Not only the computer webpage could not be opened, but the mobile phone also had the same problem, and it kept reporting errors.

Around 2:30 a.m. , some sellers reported that the pages on the U.S. site had returned to normal, but the pages on the European site still could not be loaded.

Since the product page on the front end cannot be opened, the buyer's shopping will inevitably be affected. During the time when the system crashes, the number of sellers' orders is likely to be blank.

The mentality of sellers who just launched a flash sale today collapsed, and the expected surge in orders turned into zero orders.

Such system problems will not only cause great losses to sellers, but also to Amazon itself.

According to Merchant Machine research data, Amazon would lose £772 million if the global Internet was cut off for one hour.

Last July, Amazon's front-end page crashed across the board, with sites in the US, UK, and Japan collectively experiencing outages. The cause of the crash was a malfunction at Fastly, a US cloud computing service provider.

The system crashed for nearly two hours before gradually returning to normal.

At present, the Amazon mobile client page has returned to normal, but the computer client still has bugs.

In response, Amazon officials also stated that they will conduct an investigation. The specific recovery time is still uncertain, but they will update as soon as it returns to normal.

Amazon Platform

Front desk crash