The epidemic has affected sellers' operations, and eBay has extended its protection policy again

Against the backdrop of the severe domestic epidemic, eBay decided to implement policy protection for some transactions that have already occurred but cannot be shipped normally due to logistics obstructions, insufficient inventory or limited manpower. The policy took effect on March 14.

Recently, eBay announced that it would extend the protection period for sellers whose operations were disrupted due to the epidemic.

eBay stated that for transactions shipped from mainland China and Hong Kong and with payment times between March 22 (inclusive) and April 9 (inclusive) Beijing time (the "epidemic impact period"), if the seller submits an order cancellation application before 23:59:59 Beijing time on April 12 and the reason for transaction cancellation is selected as out of stock, the platform will provide unified protection, and the out of stock records generated by the relevant transactions and the negative and medium review records related to out of stock will be removed.

According to the epidemic data reported by the Shanghai Municipal Health Commission on April 8, from 0:00 to 24:00 on April 7, there were 824 new confirmed cases of local new coronavirus pneumonia and 20,398 asymptomatic infections.

The data for Jilin as of April 8 is: From 0:00 to 24:00 on April 7, there were 617 new locally confirmed cases in Jilin Province.

Judging from these epidemic data, the domestic epidemic is still relatively serious, and the epidemic data in Shanghai is on the rise. This epidemic has had a wide-ranging impact on all walks of life, and the biggest impact on the cross-border e-commerce industry is logistics.

Since March 28, after the zoning lockdown in Shanghai, except for the Shanghai Port which maintained 24-hour operation, some logistics companies have suspended warehousing and delivery services. Many international passenger and cargo airlines are canceling flights to avoid delays or empty-handed flights. According to Shike Logistics, most of Shanghai's freight drivers live in Pudong. Due to the lockdown in Pudong, the number of available drivers in Shanghai has decreased by 30% to 40%.

It is reported that the implementation of the lockdown will affect the operation of container trucks. In addition, the port operation and terminal operation efficiency are also affected. It has become difficult for port workers and truck drivers to enter and exit the port due to the epidemic. Due to the lockdown, the labor force will also become tight.

The most direct impact of the domestic epidemic on overseas logistics is the reduction in transportation capacity, which will cause logistics prices to continue to rise and the transportation time of goods will be extended . Therefore, eBay’s protection policy is very necessary for Chinese sellers .

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