What is Khoros? Khoros Review, Features

Created by the merger of Spredfast + Lithium, Khoros is the leading customer engagement platform. The Khoros Engagement Platform provides social media marketing, care, and online community experiences designed to transform isolated knowledge into enterprise value and turn customers into contributors.

About Khoros

Khoros enables companies to do business with their customers, anticipate their needs, and accelerate sales, loyalty, and innovation. With more than 2,000 customers and 10 offices worldwide, Khoros powers approximately 500 million digital interactions every day. From social media to online communities to messaging to digital customer service, Khoros helps companies build real connections with their customers throughout the entire process.

Serve

1. Khoros Marketing

Use Khoros' social media marketing solutions to engage customers with meaningful campaigns that increase loyalty and accelerate sales.

2. Khoros Care

Engage in real-time conversations to nurture customer relationships and increase customer satisfaction using Khoros' Social Media Care solution.

3. Khoros Community

Get authentic content created by your peers that inspires trust and reduces customer service costs with Khoros’ online community solutions.