Attention! Dunhuang.com will fully upgrade its seller service system

Recently, Dunhuang.com released a new announcement, stating that it will comprehensively upgrade its seller service system.

DHgate.com said that in order to better serve the majority of sellers and improve the buyer user experience, DHgate.com will launch a series of new policies and rules starting in January 2022 to comprehensively upgrade the seller service and management system.

First, DHgate.com pointed out that in order to facilitate transactions between buyers and sellers , improve buyer experience, and support sellers with contract performance, the platform will launch a new order transfer service. Sellers can check the "Notice on the New "Order Transfer Service Management Rules"" on the DHgate.com official website to learn about the specific information of the policy.

Secondly , Dunhuang.com stated that in order to shorten delivery time and improve buyers' shopping experience, the platform will shorten the stocking time requirements for "pending" goods in 2022. Sellers can check the "Notice on Shortening the Stocking Time for "Pending" Goods" on the Dunhuang.com official website for specific information on the policy .

Again, DHgate.com emphasized that in order to provide differentiated punishment measures according to the severity of violations, better help sellers gradually understand the rules, learn the rules, reduce violations, and reduce the impact of punishment measures such as store blocking and term freezing on the normal operation of stores during store operation, the platform has made major adjustments to the punishment rules. Sellers can check the "Update Notice of DHgate.com Seller Violation Management Rules" on the DHgate.com official website to learn about the specific information of the policy .

In addition , DHgate reminds sellers that the renewal of DHgate platform usage fees in 2022 has begun . In order to thank old sellers for their support over the years, DHgate platform usage fee policy will continue to provide two exclusive offers for old buyers:

1. The platform usage fee will be charged from January 14, 2022. The usage fee cycle will be calculated from the date of successful payment and will be valid for 1 year. During the payment period, sellers can enjoy:

2. The first payment of the platform usage fee is a one-time payment for one year. The platform has launched a "limited-time gift" incentive package, namely: if the payment is completed before January 31, 2022, a 6-month usage period will be given; if the payment is completed before February 28, 2022, a 3-month usage period will be given.

It is worth noting that the payment entrance for platform usage fees will be opened in the form of a background pop-up window on January 14, 2022. Dunhuang.com notifies sellers to complete payment before March 31, 2022. Sellers who fail to pay on time will be deemed to have withdrawn from platform operations.

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