What is Rakuten Express? Rakuten Express Review, Features

Lotte Express (Shanghai Lotte Express Co., Ltd.) was established on October 14, 1999. Lotte Express is committed to tailoring fast, economical and convenient logistics solutions for China's cross-border e-commerce and has more than 30 years of operating practice.

About Rakuten Express

The registered capital of Lotte Express is RMB 500,000. The company is located in Room 611, No. 8, Gangye Road, Xiaokunshan Town, Songjiang District, Shanghai, and has professional products, services and technical personnel. Lotte Express has established operation centers in Shanghai, Qingdao and Shenzhen, China, and has self-operated overseas warehouses and operation teams in Canada and the United States. Lotte Express also provides a series of cross-border logistics services such as overseas warehousing, distribution, cargo collection and transshipment, import and export customs clearance, and FBA return and exchange management in the United States and Canada. Lotte Express uses its own overseas local advantages to connect with Canada Post, the United States Postal Service, and South American Postal Products to reach any region in the world, covering the express delivery needs of small e-commerce companies, commercial express, cargo collection and transshipment, and private people.

Function

1. Online Orders

API connection supports automatic import and batch printing of order information from global e-commerce platforms.

2. Logistics tracking

Order import generates corresponding logistics order numbers for the United States, Canada, and local delivery, and logistics information can be tracked.

3. Overseas warehousing and distribution

Effectively reduce order response time, improve logistics delivery timeliness and customer experience.

4. Back-end transfer

We provide corresponding back-end overseas customs clearance, pickup, order processing and local delivery services respectively.

5. Return processing

Returned items can be returned to Rakuten's overseas warehouse free of charge, with labels changed and then shipped again.

6. Global Customer Service

7x24x365 days, global customer service uninterrupted service.

Dedicated line provided

1. Canada Express

Fast delivery time guarantees overseas self-operated warehouses.

2. FBA Commercial Express

Zero tax rate is cost-effective.

3. US dedicated line

USPS (United States Postal Service) handles the entire process and has its own overseas warehouses.

4. Mexico Express

Complete local information.

5. Israel dedicated line

USPS (United States Postal Service) forwarding.

6. Brazil and South America Special Line

Wide coverage.

7. Africa Special Line

The service covers the whole of South Africa.

8. Collection (online shopping) hotline

Provide one-stop warehousing and distribution solutions.