The goods were rejected one after another, the seller: helpless!

Recently, a seller posted that his goods had been rejected twice by Amazon warehouses, but the official has not given a specific reason . The first time the goods were rejected was in late June this year, on the grounds that they exceeded the warehouse capacity, but no notification of the excess was received when the goods were shipped. However, in mid-August, the seller found that his goods were rejected again, and the other party responded that the goods that were already in transit could be accepted. The seller was very frustrated by the continuous rejections.

On the issue of storage capacity, Amazon adjusted the storage capacity of multiple sites at the beginning of this year and appropriately relaxed the storage capacity. But sellers were not happy enough. In April, Amazon adjusted its policy again and tightened the storage capacity, which made sellers worried again. The substantial contraction has seriously affected the sellers' shipments. In addition, the epidemic and port congestion have caused warehouses to overflow and goods to pile up. The phenomenon of goods being returned and rejected has also become more common, just like this seller.

Amazon has very strict standards for receiving goods. Previously, there were media reports that the goods were returned because the sellers heightened and expanded the edges of the outer packaging boxes. The editor would like to remind sellers to ensure that there are no problems in the delivery process, otherwise they can only bear the consequences themselves.

Pay special attention to the following issues: whether the cargo packaging is qualified and whether there is any damage or graffiti; the tape must be transparent tape, and other colors of tape are not allowed; the specifications and dimensions of the pallet must be compliant and the label information must be accurate.

The return issue has caused trouble for many sellers. It not only has a direct impact on the subsequent shipments, but also "discounts" the promises made to customers. Moreover, it has to be shipped again, and it is unknown whether there will be a third return. In fact, the sellers said that they did not not understand the policy, but to a large extent hoped to get a specific reason so that they could deal with it in a targeted manner. However, they have no way to start now and can only choose to ship again.

Amazon warehouse

Seller, refused