In the post-epidemic era, optimizing the supply chain has become a top priority for e-commerce development

According to Entrepreneur , the role of e-commerce has grown tremendously in the context of the pandemic . It is no longer niche items that consumers order online , and in 2020, more than 50% of consumers used direct-to-consumer sales channels to purchase daily necessities, cleaning products, and other consumer goods. In fact, online grocery sales have surged .

Physical stores were already suffering from the growth of e-commerce before the pandemic , with fewer new stores opening in 2020 than in any of the previous three years. Even more surprising is that 60% of interactions between consumers and businesses take place online.

For some online sellers, this period has been a time of great profits . Others have had to reevaluate their businesses to face the realities of changing consumer values ​​and behaviors. Whether sellers’ revenue streams have increased or decreased , e-commerce entrepreneurs have had to change their mindset to respond to consumers’ changing demands.

A bigger problem due to the pandemic has been the disruption of supply chains , with thousands of suppliers around the world suddenly slowing production or halting operations entirely , costing many businesses.

Therefore, supply chain optimization must be a top priority in the future, which means understanding the many risks that exist in and around a company’s supply base. Additionally, looking for companies that have many years of successful experience can mitigate risks.

In addition, it is equally important to provide consumers with final, value-added products. Consumers' needs have changed dramatically with the development of e-commerce, and at the same time, higher requirements have been put forward for product delivery. Therefore, for merchants, improving delivery capabilities and providing multi-channel options are also major issues that sellers should consider.

E-commerce has achieved unprecedented milestones and achievements during the pandemic , with three-quarters of consumers and sellers saying they prefer online shopping , which seems to indicate that the epidemic has driven the arrival of the online commerce era.

In summary, embracing change, having the right mindset, and keeping up with the times and consumer demand are compulsory courses for all retailers.

Supply Chain

epidemic

E-commerce