Transcosmos opens warehouse in Jakarta as Indonesia’s e-commerce market continues to expand

transcosmos Group announced that transcosmos Commerce has opened a warehouse in the center of Jakarta, Indonesia, and established a dedicated analytics team. transcosmos will strengthen its e-commerce business in the Indonesian market, which shows greater growth potential.

transcosmos Commerce started operations as an e-commerce service provider for the Indonesian market in November 2018. Since then, as a customer sales partner that connects customers with local consumers, transcosmos Commerce has helped not only Japanese customers but also customers around the world to succeed in their e-commerce businesses.

One of the notable features is that the company acts as an online retailer that buys and sells customers’ products on the top five e-commerce platforms in Indonesia (Shopee, Tokopedia, Bukalapak, Lazada, and BliBli) . transcosmos Commerce has helped brands such as Casio expand their online sales.

transcosmos Commerce also provides premium delivery and logistics services, achieving a 100% on-time delivery rate on Tokopedia from January to April . To further strengthen its delivery and logistics operations, transcosmos Commerce opened a warehouse in Central Jakarta in April 2021 , and the company plans to expand it in July to be able to handle large products.

In addition, the company formed a team of analytical experts in June 2021, and the quality of the monthly reports prepared by the analysts has been highly praised by clients . Using the analysis results, transcosmos Commerce implements marketing plans to help clients expand sales.

transcosmos has operating bases in Vietnam, the Philippines, Thailand, Malaysia, and Indonesia, and provides a variety of localized services, including contact center, digital marketing, and e-commerce one-stop services. Its e-commerce support services are tailored to each client’s globalization stage and local market strategy , helping clients expand their business in each local market.

In this rapidly changing e-commerce market, transcosmos will continue to provide the best services to customers in each market with the goal of helping customers enhance their brand value and expand sales.

transcosmos currently has 166 bases in 30 countries and regions in Asia, providing services that support customers’ business processes with a focus on sales expansion and cost optimization while continuously pursuing operational excellence.

Indonesia