Sellers please note! eBay issues reminders on seller account logistics settings during the Spring Festival holiday

Last week, eBay China's official website issued a "Notice on Reminders for Seller Account Logistics-Related Settings during the 2021 Spring Festival". In the announcement, eBay reminded sellers to make shipping plans in advance according to the store's holiday operation arrangements, and correctly set the eBay Time Away vacation mode or set a reasonable order processing time .

The announcement stated that during the 2021 Spring Festival, for transactions in mainland China/Hong Kong/Taiwan that are affected by the Spring Festival holiday, eBay will treat February 9 to February 17 in mainland China as holidays instead of working days when calculating the order processing deadline and the promised latest delivery date. The Spring Festival holidays in Hong Kong and Taiwan are different from those in mainland China, which are February 11 to February 15 and February 10 to February 16 respectively.

eBay also reminds overseas warehouse sellers that this holiday calculation arrangement does not apply to transactions in overseas warehouses (where the items are located outside Greater China). For overseas warehouse transactions, if sellers believe that the Spring Festival holiday has affected their normal operations and they cannot meet the eBay overseas warehouse service standards, they can set it to eBay Time Away vacation mode and choose to suspend item sales (both direct mail and overseas warehouse fixed-price listings are hidden), or choose to allow item sales, and then set the inventory of overseas warehouse listings that cannot meet Bay's overseas warehouse service standards to 0, or simply remove the relevant listings to avoid failing to meet the standards in subsequent overseas warehouse-related service assessments, which may lead to account restrictions.

At the same time, since SpeedPAK's collection service will also be affected to a certain extent during the Spring Festival , 15 major cities will suspend collection services during the Spring Festival from February 10, 2021 to February 14, 2021. eBay will also make corresponding adjustments to the compliance rate assessment of the use of SpeedPAK logistics management solutions during the Spring Festival holiday period. Sellers must also properly handle the comprehensive logistics performance of their accounts during this period to avoid negative logistics reviews and disputes, which may lead to account restrictions.

However, this year the Spring Festival and Valentine's Day are celebrated together. Wouldn't it be wonderful if we could reap a wave of "Valentine's Day economy" during the Spring Festival ? Before the Spring Festival holiday officially begins, sellers can prepare enough spot goods in advance, arrange warehouse staff on duty reasonably and plan the delivery time. At the same time, they should also pay attention to inventory and sales, pay attention to their own supply chain, "grab goods" in time before the factory goes on holiday, prepare goods according to their own pre-sale situation, and keep the store operating normally during the Spring Festival, so as not to miss any opportunities for explosive orders!

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