What is Stephen's Cross-border E-commerce Service? Stephen's Cross-border E-commerce Service Review, Features

The founding team of Stephen Cross-border E-commerce Service (Shenzhen Stephen Cross-border E-commerce Service Co., Ltd.) are all veteran Amazon sellers, so they are a team that understands the needs and difficulties of Amazon Chinese sellers. The team is deployed in Shenzhen and California, USA, and provides butler-style services to Chinese sellers in the United States through the construction of its own warehouses.

About Stephen's Cross-border E-commerce Services

The founding purpose of Stephen's cross-border e-commerce service is to help sellers solve FBA-related problems and maximize sales and profits.

Serve

1. US overseas warehouse service

The US overseas warehouse is a high-quality and efficient logistics warehousing and return service tailored by Stephen for Chinese cross-border e-commerce sellers. Customers can move the goods directly to Stephen's US warehouse, which will serve as a transit warehouse and provide corresponding services based on the actual needs of customers.

2. FBA return processing service

In response to the high storage fees of Amazon warehouses and the difficulty of sellers returning goods, Stephen provides professional return processing services. According to the actual needs of customers, you can choose to replace the label and re-enter the FBA warehouse, product appearance inspection, replacement of packaging or shipping defective products back to China, etc. Stephen will make different analyses for different customers' needs and save the losses caused by returns.

3. Replacement packaging service

Customers can return the goods to Stephen's US transit warehouse, which will repackage the products according to the customer's actual requirements and then return them to the Amazon warehouse for sale.

4. Re-labeling and warehousing in FBA warehouse

Amazon China sellers can move the returned goods to Stephen’s US overseas warehouse, where Stephen’s team will re-label and barcode them before sending them back to the FBA warehouse.

5. Cargo transfer service

For unsalable returned products, Stephen can also provide the service of shipping the goods back to China.

6. Cargo inspection or acquisition services

Many Amazon sellers will also encounter the situation where their stores are closed, but the products are still in the FBA warehouse. In this case, they need to rely on Stephen's US overseas warehouse to enter the warehouse, conduct testing or purchase services to reduce losses, thereby saving costs for FBA sellers and solving the problem of return processing.

Advantages

1. Tailor-made for Amazon sellers.

2. Regarding return processing issues for FBA sellers.

3. We have our own professional warehouse in California, USA.

4. Full online status tracking and butler-style service.