What is Back Market? Back Market Review, Features

Backmarket is an online platform for selling refurbished electronic devices.

About Back Market

• The electronic devices refurbished by the Backmarket platform are not limited to mobile phones and tablets, but also include electronic products such as game consoles, printers, televisions, washing machines and coffee machines.
• Backmarket's platform covers the United States, France, Spain, Germany, Italy, Belgium, the United Kingdom, Austria and other countries, with monthly unique visitors reaching 225,000+. So far, Backmarket has cooperated with more than 1,000 renovation manufacturers.

Serve

1. Each device looks like a new one but has a second-hand price.

At Back Market, every device is inspected and restored by experts. Every device is guaranteed to be 100% functional. When it comes to the aesthetic appearance, users can decide whether they want to buy something that looks completely original or spend less money for something that shows more wear and tear, everything is completely transparent.

2. Back label, our quality plan

Every seller is screened before joining Back Market.

In order to get a "back label" and sell on our platform, each new seller is required to answer a rigorous questionnaire about their operations and quality procedures and is required to provide evidence that they are doing what they say they are doing. On average, only 1 out of every 3 sellers who want to join the back market will be approved.

3. We monitor the performance of each seller in real time

We ask thousands of customers to give us detailed feedback. In addition, the platform's internal experts will verify the quality of sellers' products through anonymous orders every week. If the quality score drops, the seller will be placed on trial and the platform's customer service will intervene.

4. Have an excellent multi-level quality and customer service team

Closely monitor customer complaints and intervene when necessary to resolve disputes.

5.30 days money back guarantee, minimum 12 months warranty.

6. Have several payment methods and free shipping

Company Culture

Mission: To restore trust and desire for refurbished equipment.

FAQ

Q: Does Back Market only sell refurbished tablets and smartphones?

A: No, this is a misconception we want to address. Many people believe that refurbished electronics are limited to phones and tablets, when in reality everything, or almost anything refurbished, can be refurbished.

Q: What is the difference between a second-hand iPhone and a refurbished iPhone?

A: In both cases, both devices are second-hand devices. A refurbished iPhone has been conditioned to good condition and brought back to the factory in perfect working condition before being sold on the back market. Basically, refurbished phones offer a double advantage: a cheap smartphone while also having a professionally refurbished machine that ensures its superior quality.