What is Seller Investigators? Seller Investigators Review, Features

Seller Investigators specializes in applications that take away the hassle of carefully reviewing all reports and filing a compensation case with Amazon.

About Seller Investigators

• Seller Investigators has developed a proprietary chargeback search engine to review our clients' accounts
• All potential cases found by Seller Investigators' search engine are manually reviewed and filed by our case managers.
• Seller Investigators' case managers handle everything from filing and responding to cases, so you can focus on growing your business.

Seller Investigators' Business

• Building an Amazon business with the end game in mind;
• Building an Amazon Business with the End Game in Mind Part 2;
• Building an Amazon Business with the End Game in Mind Part 3;
• 7 tips for finding the right supplier for your Amazon FBA online store.

FAQ

Q: What information do I need to prepare when I start using it?

A: You must be an Amazon Professional Seller to use Seller Investigators - we will need you to authorize us to use your Amazon Marketplace Web Services API credentials to import all of your pre-store data and add the case manager as a Seller Central user.

Q: Is my information safe?

A: Yes, we use Amazon's cloud infrastructure (AWS) with advanced security to store your information.

Q: How much is your fee?

A: We charge a 25% commission on all successful reimbursements, including inventory reimbursements. To value a unit of inventory, we use the amount that Amazon assigns a per-unit value.

Q: How long does it take to process a refund?

A: Three to five business days after we open a case with Amazon Support.

Q: How can I track my compensation?

A: Your payment report shows when and how you were paid. Other transactions show all FBA inventory reimbursements. After we pay the amount, it may take up to five business days for the funds to be returned to your account.

Q: Do you automatically process submitted claims?

A: No. Per Amazon's Terms of Service, we do not automatically process any claims. Your case manager reviews each potential claim and submits the quality claim manually with accurate data.