What is Sync Channels? Sync Channels Review, Features

Sync Channels incorporates the complexity of multi-channel selling into a single streamlined interface.

About Sync Channels

When using Sync Channels powered by ChannelUnity, there is no need to set up new order fulfillment processes or additional third-party integrations. Orders are automatically created within Netsuite, allowing you to fulfill orders from any channel, alongside direct orders. Once an order has passed fraud prevention measures and is confirmed, full details are imported directly into NetSuite via Sync Channels. Additionally, when tracking numbers are used, they are automatically passed to the marketplace, keeping your customers updated and satisfied.

Data Management

1. Control products and lists

Control which items are listed for sale on each connected marketplace. Once you enter data in Sync Channels inside NetSuite, there is no need to re-enter data, rewrite descriptions, or go through a time-consuming migration process. Product data is downloaded and modifications to products are updated, creating a direct link between each item in NetSuite and the listing created on each marketplace.

2. Synchronize inventory

Selling on multiple channels increases your chances of being discovered by new customers, and to do this successfully it is key that stock levels are comprehensive and accurate. ChannelUnity's multi-channel inventory management ensures this is all done automatically between marketplaces, and Sync Channels ensures real-time synchronization. Once an order is placed on any connected marketplace, stock is reduced from one central point of control.