What is AMZFire? AMZFire Review, Features

AMZFire (AMZFire Review to Order) is a Chrome extension for Amazon sellers that can match Amazon product reviews with orders in Seller Central and export Amazon product reviews to an Excel file.

About AMZFire

AMZFire allows sellers to connect with Amazon customers and provide the best customer support, allowing sellers to maintain good product ratings and continuously conduct market research and product keyword research.

use

Once installed, sellers will see new “Find Orders” and “Download Reviews” buttons on their product review pages.

The "Find Order" button is added for each review in the reviewed product page. It will help sellers find the order in Seller Central of the customer who wrote the review.

The "Download Reviews" button allows sellers to download product reviews for any Amazon product to their computer. Product reviews are an excellent source for product research, product keyword research, and customer profile avatar definition. Organizing the content of all reviews in a single Excel file can greatly simplify the work required for these operations.

feature

1. No complicated subscription options, no monthly payments required.

2. No passwords, no API keys.

3. No fancy banners, no ads.

4. Easy to use and free updates.

5. Support all major Amazon marketplaces.

6. High-quality team support, replying to sellers' questions within 24 hours.

FAQ

Q: Which Amazon marketplaces does this extension support?

A: United States, United Kingdom, Germany, Italy, France, Spain, Canada, Mexico, Japan, Australia.

Q: How does the extension match reviews for orders?

A: Each reviewer has a unique identifier, called a Profile ID. Each order in Seller Central is associated with a buyer with a unique identifier, called a Buyer ID. A successful match is when the customer's Buyer ID is the same as the reviewer's Profile ID.

Q: Is it 100% accurate?

A: Yes, profiles and buyer IDs are unique and if a match is found it is 100% accurate.

Q: Does the extension match all comments?

A: No, not all reviews have matching orders. For example, the review may be from Amazon or a reseller selling a used product. If you don't have 100% buy box, the order reviewed may be from the seller account that held the buy box at the time of purchase.

Q: If I don't send follow-up emails, can I still use the extension?

A: Yes, you can use the Skipped Orders Report. This report contains all the available information in your account on the orders you skipped. It is the most extensive report out there. Even without a follow-up email, this report will help you make a match.

Q: For customers who choose to opt out, will their orders be skipped?

A: No, those orders will be checked. Subsequent emails to customers who have opted out will still be visible in the Buyer Messages section of Seller Central, which is important for outreach. The emails are not actually sent to the customer.

Q: Do you have a probation period?

A: Unfortunately we don't have such an option, however, we do have a 7 day refund policy. If you downloaded the extension by mistake or something doesn't work for you, please contact us and we will refund you.