Attention! Dunhuang.com will launch a special line to Europe and America

Recently , Dunhuang.com released an announcement, stating that it will launch a new high-quality route - the European and American On-Time Special Line (General + Electric + Special) -TY.

Dunhuang.com said that the name of this channel is E&U Guaranteed line (G+E+S)-TY, and the countries that can be sent are the United States, France, and Switzerland. The reference transportation time (natural days) of this channel is 10-20 days, the weight limit of the United States is 0-5KG, and the weight limit of France and Switzerland is 0-2KG. The attributes of the products that can be sent are general goods, electrified goods, and reference to the attributes of goods that can be sent.

There are two ways to bill this line:

( 1) The freight rate displayed on the platform shall be based on the actual weighing of the warehouse. The larger value of the volumetric weight and the actual weight shall be used as the billing weight.

( 2) Before shipping, sellers can click on the link: http://www.dhlink.com to calculate shipping costs

The specific cargo attributes of this route are as follows:

We do not accept items containing pure electricity, pure battery treasures, perfumes, telescopic batons, stun guns, large magnets, compressed sprays, cigarettes, lighters, controlled knives, butterfly knives, finger rings, white unknown powder, medicines, food, flammable /explosive products, seed products, cigarettes, large-capacity liquids (>250 ml), offensive weapons or weapons-like products, and any suspected gun-shaped products (including toy guns).

The compensation standards for lost packages on this route are as follows:

( 1) United States

① If the package is lost before the last leg of the journey, USPS will compensate you for the lower value of the declared value in the logistics order or three times the logistics freight.

② If the item is lost after being picked up by USPS, the customer provides a screenshot of the refund on the platform and 80% of the screenshot amount will be compensated, with a maximum of RMB 280 per ticket. If the customer cannot provide a screenshot of the refund on the platform, compensation will be based on the lower value of the declared value of the logistics order or 3 times the logistics freight.

( 2) France and Switzerland

① If the item is lost before the post office goes online, compensation will be based on the lower value of the declared value in the logistics order or three times the logistics freight;

② If the item is lost after being posted online, the customer shall provide a screenshot of the refund on the platform and compensation shall be paid at 80% of the screenshot amount, with a maximum of RMB 280 per ticket. If the customer cannot provide a screenshot of the refund on the platform, compensation shall be paid at the lower of the declared value of the logistics order or 3 times the logistics freight.

In addition, the following points are worth noting:

- Postal service within the continental United States, excluding Alaska, Puerto Rico, Hawaii, Guam, etc.;

- PO.BOX, Amazon address is not accepted;

- United States: declared value ≤ 800 USD.

Dunhuang Network

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Europe and America