Amazon system outage affects more people, delivery time is extended

According to Amazon sellers, Amazon warehouses are overwhelmed during the peak season every year, and the time to put products on the shelves is greatly reduced. Many sellers joked that the goods have been shipped for a month or two, but they are either floating on the sea, have already arrived in the United States, or are on the way to delivery, anyway, they are not in Amazon warehouses.

This year is no exception. It is understood that on Tuesday this week, the Amazon system crashed again. This system outage not only affected Amazon's local delivery business in the United States, but also led to the extension of the delivery time limit for Amazon warehouse appointments.

The latest news shows that after the Amazon system crashed, it is no longer possible to make normal appointments for entering the warehouse, it is also impossible to change the scheduled time for entering the warehouse, and the telephone hotline has been closed. At present, there are 20-30 trucks waiting to be released outside the Amazon warehouses ONT8, LAX9, LAS1, and GYR3, and this long queue situation will definitely affect the timeliness of the goods being put on the shelves.

In addition, relevant sources said that after the system crash, some warehouses were even shut down. According to the current status of Amazon warehouses, all the shipments that have not been signed for will be affected, and the shelf life of the shipments that have been signed for will also be affected to varying degrees.

According to foreign media reports, the AWS failure not only affected Amazon's own e-commerce platform, but also impacted some major websites and streaming applications in the United States.

It is understood that this is not the first time that the overall network of the Amazon platform has been interrupted. Before this year's Black Friday promotion, the Amazon system had experienced downtime. For Amazon sellers, the platform network interruption caused a decline in product sales, rankings, and advertising data delays, which is very fatal.

It is reported that the system crash is related to network equipment and application programming interface (API). During the peak sales season, the delivery time of goods has been extended. At this time point, it is undoubtedly worse for sellers who sell Christmas products, because now is the time to restock. Amazon officials said that they will restore the system as soon as possible to reduce the impact on sellers.

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