Argentina HOP's e-commerce logistics services grew 300% in the first quarter

HOP Argentina saw a 300% increase in logistics services linked to e-commerce in the first quarter. In 2020, it tripled its shipments and integrated a network of 750 stores in AMBA.

HOP is an Argentine technology company related to online shopping package delivery logistics . The company analyzed the current situation of the industry and predicted the development trend of e-commerce logistics in Argentina .

E-commerce in Argentina has been growing , but the pandemic has caused it to surge again , with the country now having 1.3 million online shoppers, a number that has been on an upward trend over the past five years.

In the past year, we can see the growth of demand for household products , food , clothing , sports equipment , health and beauty products , office and computer supplies . In particular, the demand for handicrafts has grown significantly , because the demand for this type of package to be picked up at the pick-up point is also growing. The pickup method can reduce freight costs and both sellers and buyers are involved, instead of letting buyers wait for delivery at home.

Damián Navarro, Manager of HOP, said : "Different studies agree that the way consumers want to receive their purchases is changing, including the option of picking up the goods from the buyer, which is gaining support and acceptance , and its use is expected to become more widespread in the coming years. This trend will surely also consolidate in the country. From HOP, we are firmly committed to developing our network of points to be closer to consumers",

In 2020, there was a significant shift in the way Argentines shop, with online shopping growing by 106%, bringing greater competition, challenges, and constant changes. As this way of shopping becomes more popular, e-commerce has new logistical parameters, such as increased expectations for fast delivery times, real-time tracking, free and easy returns, and websites optimized for purchases through mobile devices. Successfully addressing these e-commerce challenges and developing strategies to overcome them is important to stay competitive in the market.

What HOP is very clear about is that to continue to grow steadily in a dynamic industry like digital , it is necessary to continue to focus on: technology transformation ; delivery commitment ; customer experience ; reducing environmental impact and controlling effective costs.

Online Shopping

E-commerce

Latin America

Argentina