With over 67,000 products and over 500,000 users, Indonesia’s Ruparupa is gaining popularity

As Indonesia's largest home, lifestyle and furniture e-commerce website , Ruparupa has been operating in Indonesia for 5 years . During this period, it has significantly improved the quality of life of Indonesian consumers by providing a range of high-quality products and services .

Teresa Wibowo , Director of Ruparupa , said : “ In the five years since we started operating in Indonesia , the team has been committed to continuously improving all aspects of our services to increase customer satisfaction . For example, we have expanded our product range, cooperated with third parties , improved delivery services and perfected our after-sales service system .

It is reported that Ruparupa offers more than 67,000 product categories , which fully meet the needs of new-age consumers, including furniture , household products, kitchen supplies , etc. In addition, Ruparupa also provides a variety of daily necessities , such as gardening , raising animals and toy collections , to ensure that consumers can carry out normal home activities during the epidemic .

During the pandemic, Indonesian residents can purchase a range of healthcare supplies from Ruparupa , including disinfectants, disinfecting wipes , medical masks , air purifiers , vacuum cleaners , etc.

Teresa Wibowo added: “We offer the most complete range of products from the Kawan Lama Group’s exclusive brands , ensuring the authenticity of the products sold by Ruparupa. In addition, we will also provide solutions for users to renovate their homes using Ruparupa products .

In addition, following the omni -channel concept , Ruparupa provides consumers with a better shopping experience by providing STOPS (store pickup service) . Ruparupa's mobile application also supports scan code payment . Consumers pay by scanning the barcode provided by the application , without going to the checkout counter and avoiding queues , which greatly improves convenience .

In terms of logistics and delivery , Ruparupa also provides the best service possible. Consumers can choose instant delivery service or have their parcels delivered to a storage point where they can pick them up.

In addition to various shopping conveniences, Ruparupa is also constantly improving its after-sales service system . In order to ensure consumer satisfaction, Ruparupa provides 14-day returns and exchanges, product installation , transfers through virtual accounts, online payments and other services .

Teresa Wibowo concluded :   Ruparupa has already provided services to 500,000 Indonesian residents . In the future, we hope to provide services to more Indonesians. This is our vision. ”

Indonesia

E-commerce

Ruparupa