What is M.Video? M.Video Review, Features

Headquartered in Moscow, Russia, M.Video has been operating since 1993 and is one of the largest retail chains in Russia. In addition to its efficient retail format and customer-oriented store concept, the company also provides high-quality service support to its customers under the M.Service brand.

About M.Video

M.Video is the first network on the Russian market to implement a full-fledged omnichannel sales approach, which means a single assortment, price and service, whether buying in store or online; M.video operates its stores in a unified format and a specially designed store concept, providing customers with approximately 2,000 square meters of easy-to-navigate shopping space, as well as information about products and upcoming trends.

mission

Work and improve for customers, carefully select the best products, and help customers make the right choice

Task

Create a better, more consistent customer experience across all sales channels