What is UGG? UGG Review, Features

UGG originated on the coast of Southern California, USA, and has established a global reputation for simplicity and comfort with its high-quality materials. It adopts high-standard shoemaking technology and continuously innovates design styles, surpassing the brand's original classic wool leather boots and loafers product series.

About UGG

As a globally popular American fashion brand, UGG has a full range of shoes, clothing, accessories and bags for all seasons, providing high-quality brand experience for consumers around the world. UGG promises "FEELS LIKE NOTHING ELSE", from precious raw materials, exquisite craftsmanship to outstanding functionality and comfort, all of which convey an unforgettable wool leather experience and a comfortable and luxurious feeling.

UGG's positioning

At the beginning of the 21st century, UGG quickly captured the New York fashion circle, gradually evolving from a brand that manufactured sheepskin boots, slippers, wooden-soled shoes and sandals to a symbol of a fashionable, casual and luxurious lifestyle, appearing on the pages of VOUGE and other fashion magazines.

Frequently asked questions

Q: What is the customer service phone number?

A: The customer service hotline is 4000-199-177. All UGG customer service staff are dedicated to serving you from 9:00 to 24:00 on weekdays. Thank you for your support of UGG!

Q: The product was available before, why is it out of stock when I paid?

A: UGG official website has set payment to reduce inventory. Please pay as soon as possible after submitting the order to avoid the product being sold out.

Q: Are there any discounts or offers?

A: The UGG official website will launch various promotional activities from time to time. You are welcome to register as our member or subscribe to related emails to learn about the latest products and event information as soon as possible.

Q: Can I modify my order?

A: After payment is completed, the order is officially generated. The customer service cannot modify the generated order.

Q: How long does it take to ship after placing an order?

A: The daily delivery deadline of the UGG official website is 13:00. The daily orders will be shipped within 72 hours. If there are special circumstances that cause delayed delivery, the UGG official website will announce in advance.

Q: Can customers specify the delivery time?

A: Currently UGG does not provide delivery service within a specified time period, but when the delivery staff calls you before delivery, you can discuss your needs with the delivery staff and they will try their best to arrange it for you.

Q: How to check the order status?

A: You can log in to the member center at any time to check the current order status. You can contact customer service 1-2 working days after the order is shipped, and customer service will help you check the real-time logistics status of the current package in a timely manner.