Cainiao's local express delivery in North America grew strongly on "Double Eleven" with the peak parcel volume reaching three times that of normal days

This year's "Double Eleven" promotion was a big hit. According to Adobe Analytics data, transactions on major e-commerce platforms were booming, with sales increasing by 10% year-on-year to a record high of US$10.8 billion.

During this period, Cainiao's global express delivery data showed that the volume of parcels delivered by Cainiao in the United States and Mexico surged, with the peak reaching three times the daily processing volume . Thanks to Cainiao's continuous investment and optimization of the express delivery network in the two places, as well as its rich experience in responding to major promotions, Cainiao Express ensured that the fastest next-day delivery service was still provided during the peak period of orders, and local parcel delivery did not slow down.

As one of the important markets of Cainiao's global express delivery network, Cainiao started to deploy local express delivery in North America in 2024, and quickly established a network in the United States and Mexico. At present, Cainiao's local express delivery in the United States has covered 90% of the population in California and Florida, providing consumers with two-day delivery services. In addition, Cainiao has put into operation distribution centers at the ports of Los Angeles, Miami, Chicago and New York, and its service scope covers local and cross-border merchants to meet diversified logistics needs; in operation, Cainiao has achieved precise sorting and efficient picking through its self-developed digital system combined with efficient sorting equipment, further improving delivery efficiency, ensuring the end-to-end delivery timeliness during the promotion period, and bringing high-quality logistics experience to merchants and consumers.

In Mexico, Cainiao's local express delivery network has covered 18 states across the country. In September this year, the national distribution center near Mexico City was officially put into use, and the average daily parcel processing volume has doubled, further accelerating local delivery. Currently, Cainiao is one of the few local express delivery service providers that can provide delivery as fast as 2.5 days.

"The North American e-commerce market is one of the largest in the world, but there are not many express delivery service providers that can meet the needs of e-commerce. Cainiao hopes to provide local express delivery services with more responsiveness, experience and cost competitiveness in the United States and Mexico by continuing to deepen and improve the local network layout and refine operations, helping to further enhance customer experience." The relevant person in charge of Cainiao North America told reporters.

Cainiao is accelerating the construction of a global smart logistics network, continuously improving its overseas local express delivery service capabilities , and successively expanding local express delivery services in 10 countries and regions including Spain, France, Mexico, and the United States . Its services, which have both timeliness and cost advantages, have been recognized by local e-commerce platforms and consumers.

Cross-border logistics

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