What is WOOK? WOOK Review, Features

WOOK (Shenzhen WOOK Feifan Technology Co., Ltd.) is a mobile e-commerce platform affiliated to Indonesia Feifan Telecom Co., Ltd.

About WOOK

• WOOK is a cross-border S2b2C mobile e-commerce platform.
• WOOK serves Chinese brands and Chinese manufacturing in emerging markets along the Belt and Road Initiative, and is committed to promoting the internetization of retail channels and consumption upgrades in emerging markets.
• WOOK currently has 38 branches and offices in Indonesia, more than 18,000 retailers, and a ground marketing team of more than 1,000 people across Indonesia.

Platform Value

• Supply chain platform;
• After-sales service support;
• Smart WIFI in stores (mobile application and game distribution, cloud CRM management software, traffic analysis, user behavior analysis);
• Marketing services (terminal construction, personnel training, promotion support, unsalable inventory auctions).

Platform Innovation

1. Flat channel

WOOK directly helps Indonesian retail terminals connect with excellent Chinese brands’ products and provides complete supply chain services and after-sales services.

2. Retailer community services

Provide precise services to help cooperating retailers realize community management, share excellent peer experience, and strengthen the interaction between WOOK and retailers.

3. IT-based operations

The fully independently developed operation platform realizes IT management of data through the ERP system, with higher efficiency and more accurate data.

4. Pre-sale and group purchase model

The pre-sale model enables accurate procurement and reduces risky inventory; the group purchase model enables large-scale procurement and reduces procurement costs.