What is Track718? Track718 Review, Features

As a new generation of international package tracking platform, Track718 aims to provide a one-stop tracking service, accurately providing customers with tracking node information of the entire chain of warehouse operations, international transportation, and final logistics providers. We hope to better enhance customers' shopping experience and reduce unnecessary inquiries about tracking issues.

Query Description

• The package status is an identification of the package during transportation. In Track718, it is divided into the following seven statuses: Unable to find / In transit / Arrived for collection / Delivery failed / Successfully signed for / Abnormal / Too long in transportation.
• The package status is the result of the system's automatic judgment based on the detailed track content and is for reference only. If you find any errors in judgment, you are always welcome to contact us and point them out. We will continue to improve the system's judgment rules.

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FAQ

Q：What are Track718’s main services?

A: Track718's main service is to provide you with a one-stop and fast package tracking service. You don't need to search the official website of each transporter. You only need to enter the waybill number to check the tracking information.

Q: Which transport providers does Track718 support?

A: We already support more than 100 carriers, and we will continue to add new carriers. You can also recommend new carriers to us, and you are always welcome to contact us.

Q: What does "pre-ordering" of a package mean?

A: "Pre-order" mainly refers to the record of receiving information generated by the sender's transmission of package data information to the transporter's system, which does not mean that the package has actually arrived at the transporter's operation center for scanning and processing. At this stage, it is recommended that you wait patiently. When the package arrives at the operation center for scanning and processing, there will be updated information.

Q: The query took 1888MS

A: When you submit your tracking number, Track718 platform will display your query time in the three tracks of the first leg track, the track of the country of shipment, and the track of the country of destination, which means how long it takes for our website to query and get the tracking result of your tracking number. For the first query, we obtain the real-time track of the official website, which will be slower, but when you query the same tracking number repeatedly in a very short period of time, we will provide cached data.