What is Brookstone? Brookstone Review, Features

Brookstone is an American specialty retailer founded in 1965 that supplies a variety of consumer products that are multifunctional, uniquely designed, and difficult to find on the market.

About Brookstone

Brookstone has grown into a trusted multi-channel retailer and manufacturer of unique, innovative, quality products. Women, men, and children of all ages love Brookstone. At Brookstone.com, we curate outstanding products and gifts across a wide range of product categories.

Brookstone FAQ

Q: Do you offer free shipping?

A: Free shipping is available on select items at Brookstone.com. Free shipping does not apply to other non-qualifying items in your cart. View items currently eligible for free shipping.

Q: When will my order be shipped?

A: Due to COVID-19, please allow 5-7 business days to process your order (up to 10 days for products shipped from international sources) as our fulfillment centers are taking extra precautions to keep themselves and you safe.

Q: How do we ship?

A: Ground service only - We use USPS, UPS and FedEx depending on the product ordered.

Q: How long does it take for my order to arrive?

A: Due to COVID-19, it may take up to 10 business days from the date your order is shipped to arrive. Products shipped from international sources may take up to 3-6 weeks. Due to COVID-19, unexpected delays are occurring as carriers are experiencing a large influx of shipments.

Q: How to place an order?

A: Place your order online by adding products to your shopping cart and following the checkout process.

Q: What payment methods do you accept?

A: Google Pay, Amazon Pay, PayPal, Klarna, Visa, Discover, Mastercard, and American Express.

Q: How to initiate a return?

A: To initiate a return, please visit our returns portal (https://encore.brandonline.com/returns/brook_SHOPIFY/ordersearch), enter your order number, email address and locate your order. Return postage is the customer's responsibility.