eBay Fulfillment launches local return warehouse service

Recently , eBay announced that in order to help sellers simplify the return process and reduce return costs, eBay fulfillment by Orange Connex will provide local return warehouse services to all eBay sellers, provide platform protection for buyers to abuse return cases, provide sellers and buyers with a faster and safer return experience, and help sellers easily solve return problems!

The eBay fulfillment by Orange Connex return service announced this time covers the main business markets of eBay sellers: Germany, the United Kingdom and Australia. It is open to all eBay sellers and supports product returns for direct mail and overseas warehouse transactions.

In response to buyers abusing returns, the return service will upgrade the eBay backend for sellers, allowing sellers to enjoy the return protection policy and better protect the interests of sellers.

Convenient operation is also one of the features of this service . It has the function of automatically capturing and synchronizing return orders on the eBay platform. After receiving the return, the return center can complete the return including taking photos and putting them on the shelves within one working day, and can also provide standard warehouse and distribution services for the resale of returned goods. It eliminates the steps of manually creating return orders and simplifies the operation process for sellers. This can also save time and improve the accuracy of return order information.

At the same time, the return center can also provide value-added services, including: prepaid return labels, photography, mobile phone testing, repackaging, re-shipping, abandoned goods destruction and return to Hong Kong, etc. Provide sellers with efficient and convenient services as much as possible.

Previously, eBay fulfillment by Orange Conne x 's warehouse and distribution logistics service has been launched in the German market first, serving local German sellers and also open to sellers in Greater China. After joining the eBay fulfillment service program, sellers will be able to easily meet eBay's seller rating standards and further expand their e-commerce business through the program's local and cross-border service network .

Through this service, sellers only need to send the goods to the warehouse and distribution center designated by the eBay fulfillment plan , and then the storage, packaging and transportation of the goods will be "taken care of by eBay fulfillment ". And eBay fulfillment guarantees that orders completed before 4 pm UK time will be shipped on the same day .

This "nanny-style" service can not only save sellers a lot of manpower, material resources, funds and costs, and reduce warehousing and logistics costs. In addition, all transactions using this service can enjoy the corresponding seller protection policy.

Murray Lambell, eBay Global Vice President and General Manager of eBay UK, said: "We know that managing inventory is one of the biggest pain points for sellers, and an increasingly competitive retail environment means that consumers expect faster and more transparent delivery times. eBay fulfillment aims to solve this problem by providing more storage space and a one-stop warehouse and distribution service to help sellers provide more flexible logistics and distribution services."

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