What is FeedbackFive

FeedbackFive focuses on helping sellers manage buyer feedback and reviews on various Amazon sites.

Function

1. Automatically send emails to buyers to request feedback and reviews;

2. Send reminders to sellers once negative reviews are received;

3. Delete negative reviews;

4. Use positive reviews to help sellers gain more sales.

Supported Sites

Amazon US, UK, Spain, India, Italy, Germany, France, Australia, Canada, Mexico

cost

1. Feedback Management Plan

The free version allows you to send 50 emails per month, and then the package fees will vary depending on the number of emails, ranging from US$9.99 to US$59.99 per month.

2. Product Review Program

The free version can manage reviews for up to 10 SKUs/ASINs. After that, the fee ranges from US$9.99 to US$399.99 per month depending on the number of SKUs/ASINs.

FAQ

Q: Does communicating with sellers through FeedbackFive comply with Amazon’s policies?

A: It will not violate the policy. Amazon encourages sellers to provide good customer service and solicit feedback from buyers in order to become a successful seller. However, it is important to note that Amazon policy does not allow sellers to send marketing messages to buyers.

Q: What types of information can sellers include in emails?

A: Sellers can configure the appearance and content of the email as needed, including logos, headers, or other images. Image hosting is free. FeedbackFive also supports many personalized content, including:

Name of the buyer;

· Name and address of the recipient;

Date of order;

Amazon order ID

Name of the product sold;

Customized feedback link;

Note: Amazon rules do not allow sellers to include links to non-Amazon websites in their email communications, nor do they allow you to include an email address in the body of the message.